Shipping policy
updated 2024-01-17
The craft-minds.com is committed to providing our customers with prompt and reliable delivery service.
-
When can I expect to receive my shipment?
All orders are shipped from our warehouse within 5 business days after being placed. Delivery may take up to 10 business days from the shipment date, depending on the carrier's availability and your location. We apologize for any delays that may occur due to customs clearance, inspection, or carrier-related issues., depending on the availability of the carrier provider and location. We do apologize that shipment delay may occur if the shipment requires customs clearance or inspection, or transportation is delayed due to the carrier service.
How can I track my order?
A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order on our website on the page TRACK MY ORDER
What are your shipping rates?
We have a fixed shipping rate of $5.99 USD to all destinations worldwide.
Which countries do you ship to?Currently, we do ship worldwide. But in case your country may not be supported by our logistics, we will inform you right away and make necessary changes to your order. To know more about our destination listings, contact us via
-
support@craft-minds.com
How can I change my Shipping Address?
Changing of address is only allowed on or before 11:00pm (PDT, -7 GMT) on the same day of placing an order. You may contact us via
-
support@craft-minds.com to request for such changes.
Can I deliver to another address, other than my card billing address?
Yes, it is possible.
How is my order shipped?
Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following Monday.



